monday.com on How AI Agents Are Changing Sales

Sales teams are under pressure to do more with less time, but are AI agents the answer or another layer of complexity?

In this UC Today interview, Marcus Law speaks with Alex Patterson, RVP Europe North at monday.com, about how AI agents are changing the way sales teams work. Patterson explains why monday.com has shifted its platform around people and AI agents working side by side, and where that change is already making a practical difference.

The conversation explores how AI agents can take on high-volume, low-variability tasks such as prospect research, data entry, activity logging, and basic follow-ups. Patterson also explains why the human side of sales remains critical, particularly in complex B2B buying decisions where trust, judgment, and credibility still shape outcomes.

Watch the full interview to learn how sales leaders can introduce AI agents into existing workflows, measure their impact, and prepare teams to work effectively with digital colleagues.

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