Are UK Businesses Falling Behind on AI Deployment?

New research from RingCentral suggests that UK businesses are significantly behind the US when it comes to deploying AI – but what's causing the gap, and what will it take to bridge it?

In this interview, Christopher Carey sits down with Russell Tilsed, VP of International Sales at RingCentral, to explore why so many UK businesses remain stuck in the experimentation phase. They discuss the role of legacy infrastructure, complex decision-making processes, and cost concerns – and what the organisations that are successfully deploying AI have in common.

Russell also shares real-world examples of businesses seeing significant productivity gains through agentic AI, and makes the case that the technology is driving growth rather than job losses.

If you want to understand where the UK stands on AI adoption and what the next 12–24 months could look like, this is a must-watch.

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