UC Today
News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.
UC Today
Out Loud: The Inside Track on Xarios Dimensions
•
Patrick Watson
•
Season 1
•
Episode 139
Analytics is a hugely important area of any customer experience technology platform. How can you be sure that your organisation is providing the best service possible if you aren't reviewing and subsequently improving your CX provision. Xarios know how to help service providers and end customers by providing cutting edge analytics with more than 20 years' experience in the industry. At this year's KAZOOcon conference Xarios launched Dimensions, its fully cloud native solution utilising the powerful APIs of 2600Hz's KAZOO CPaaS platform. In this episode we hear from Xarios to fully understand the capabilities of Dimensions and gauge some of its future plans.